AN irate Asda customer has contacted the Herald&Post to say that parking is still an issue at the Wigmore store.
Phill Upton, who lives behind the supermarket, received a parking fine of £60 last week which stated he had been on the site for almost six hours.
“This is disgusting,” he fumed. “I live at the back of Asda so wouldn’t need to park there that long.”
He claimed he made two separate credit card transactions on the day in question and added: “If the cameras are incorrect, it’s not the customer’s fault.”
The Herald&Post highlighted a similar problem in July last year.
Several customers complained that they had received penalty charge notices (PCNs) of £60 after they had visited the store twice in one day.
National parking enforcement company Town and City Parking was forced to apologise, blaming a “system glitch”.
We were unable to get in touch with the firm yesterday, but an Asda spokeswoman said: “We introduced number plate recognition in our Luton store to ensure our 8,000 valued weekly customers could find a space.
“The system is designed to deter people who aren’t using the car park for shopping from taking a space from a customer. If anyone feels they have been issued a parking notice in error, then we’d encourage them to contact the store directly so that we can investigate on their behalf.”
> Have you had problems parking at Asda? Our contact details are on page 2.